The searchable class schedule says that 6 seats are available, but it is listed as "closed" and when I try to add it, MyGateway says I need to obtain an add authorization code from the instructor. Why?
There are two primary reasons for this: either the class has already begun; or, someone dropped and MyGateway has offered the seat to someone on the waitlist and is waiting on a response. It's also important to note, that courses close for registration at midnight on the day the class begins. So, a class that has it's first meeting at 7 p.m. on a Monday, will be unavailable without an add code beginning at 12:00 that day. This is true regardless how many seats are "available" according to the computer.
In a situation where a course appears to have open seats, but is listed as "closed," you will need to attend the first class meeting, or contact the instructor if you missed the first class meeting.
I emailed/called the instructor two weeks before classes began. Why didn't I hear back?
Most faculty are completely overwhelmed by the volume of email requests for add codes made prior to the start of the semester. In the majority of cases, instructors do not provide add codes before the first in-person meeting. Because of these two facts, instructors may not be able to respond to email inquiries. You should plan on attending the first class meeting.
OK, but I really need to talk to someone because I desperately need this one class. Who can I go to?
It is best to visit or call the division office and talk to the staff or dean in these situations. The contact information is listed in the class schedule (Page 123 for fall 2012).
What is the difference between a "waitlist" and "petitioning"?
If a course is full, MyGateway may offer to put you on a waitlist. The waitlist provides a prioritized listing of students who wish to enroll, but cannot because of limited capacity. If an enrolled student drops prior to the start of classes, MyGateway sends an email (see note below about Yahoo! accounts) and a personal announcement to the first student on the waitlist. Petitioning is the process of attending a class in hopes of being able to enroll, even though it is full.
If I'm on a waitlist, will I automatically be added to the class if a seat becomes available?
No. The waitlist does not auto enroll students. If space opens up, an email and a MyGateway personal message will be sent to you (see note about Yahoo! below). More information about the waitlist is available on Page 10 of the fall 2012 class schedule.
If the class is full and the waitlist is also full, should I bother to petition?
Frequently, a number of enrolled students and a number of students on a waitlist fail to attend the first class meeting. Available spots are then potentially open to students who are petitioning.
I never received an email telling me that I could enroll off the waitlist. Why?
If your email service is provided by Yahoo!, you may see a subject line and sender, but not receive message text. The college and the North Orange County Community College District have attempted to solve this issue. Yahoo! will not take action to properly deliver your email. We recommend two alternatives: switch to another email provider; and/or frequently monitor the "Personal Announcements" window in MyGateway.
If your email service is not provided by Yahoo! you many want to check your spam filter. While you're at it, please set your service to accept all mail from cypresscollege.edu and nocccd.edu.
If I am on a waitlist when the semester begins, what happens and what should I do?
The waitlist is provided to instructors in the order students were added. This is generally used to facilitate the petitioning process. If you're on a waitlist when the semester begins, you should attend the first class meeting and ask for an add code.
What do I do with an add code if I receive one?
Use it immediately. Login to MyGateway, add the course by CRN. The system will respond by prompting you for the add code. Type it in and confirm your selection. Congratulations.